FAQ
How do I join?
What is a Platinum membership?
What benefits can I enjoy as a Platinum member?
I've forgotten my password and/or username.
How do I delete my Free member profile?
How do I delete my Platinum member profile?
How to upload photos?
How my photos will be displayed on the website?
Can I edit 'In My Own Words' section?
How do I add users to favorites?
I have purchased the membership but it says on my Account page I'm a free member. What's happening?
Joining is easy and free. All you need to do is enter your login details and email address. Your email address will always be kept private, and will not be visible to other members. Once you have logged on to the site, you can add your profile and a photo, so other members can view you. You are then free to search website for profiles of other members.
What is a Platinum membership?
It is completely FREE to add your profile and search our members. Only when you want to get in touch with other members, by sending, reading and replying to messages, you can purchase one of the Platinum membership packages. You can view Platinum membership costs options at your account page.
What benefits can I enjoy as a Platinum member?
You can upgrade your account to enjoy Platinum membership benefits. You will be able to read and send messages, access video chat, post up to 10 pictures
I've forgotten my password and/or username.
If you have forgotten your password, click 'forgot password' link and on the login page and enter your email address. We will immediately send you an email with your login details.
How do I delete my Free member profile?
Please, send us your login and email that you have used for subscription to support@mydatestate.com
How do I delete my Platinum member profile?
Please, send us your login and email that you have used for subscription along with your sale order number to billing@mydatestate.com. Your sale order number is indicated in the electronic receipt from 2Checkout.com. It was emailed to the email address that you have provided when entering your payment details.
Please go to Photos page, browse for a picture on your local computer and click Submit. Your pictures must meet the following requirements: The size of uploaded pictures should not exceed 250 KBs. The aspect ratio should be maintained within 1:1.5 (width to height). Only the jpg/jpeg, gif and png formats are supported. Note: We will delete photos that include nudity; drawings and paintings; famous people; baby/childhood photos.
How my photos will be displayed on the website?
The main photo will be shown at all pages of this website, including the main page. The public photos will be shown at your account page.
Can I edit 'In My Own Words' section?
YES
How do I add users to favorites?
Please click add to favorites link on the selected member profile page.
I have purchased the membership but it says on my Account page I'm a free member. What's happening?
The problem had occurred because you did not press on the OK button at the end of the transaction in the sales area, that is why your payment was not registered at our website. Please, send us your login and email that you used for subscription along with your sale order number to billing@mydatestate.com. Your sale order number is indicated in the electronic receipt from 2Checkout.com. It was emailed to the email address that you have provided when entering your payment details.